Ann & Murray - Village Residents - UNITED for SENIORS
Ann and Murray, residents of a village, share their experiences and concerns about the facilities and management. They moved to the village due to health issues and the inability to maintain their previous home. Initially, the village lacked promised facilities like a pavilion, swimming pool, and library. Despite assurances from the operator about funding and timelines, delays have caused frustration. Ann and Murray feel overcharged and worry about financial security, especially regarding care costs and the resale of their property. They express dissatisfaction with the operator’s responses and the lack of transparency about the village’s financial and operational aspects.